Chemung Computer HIPAA services info here

Thank you for considering Chemung Computer as your provider of Information Technology (IT) technical services. We have the skills and experience you need, and there are several ways you may engage us.

So we can build a mutually beneficial long-term relationship, I want you to understand our philosophy, and our capabilities and experience.

Our Philosophy
• No surprises. We want to understand your expectations, and we want you to understand ours.

• It’s your network. We know of consultants and other IT providers who use secret passwords, take critical disks and software licenses ‘for safekeeping,’ don’t tell you anything about your network, or what services they perform. We believe that you own the network; you should maintain direct control of your software and licenses (in case of a compliance audit;) you will decide if we may have access to your network at your site, or from our office; and we will provide detailed notes for every service we perform.

• What is our role? We have some larger clients who employ professional IT staffs and only want us to perform repairs. Other clients expect us to be their IT department, so they can totally focus on their core business. We can simply respond to requests, or you may purchase a plan that includes weekly or monthly maintenance visits. You choose how you want to work with us, and you may modify your choice as things change.

• We need to have a formal relationship.. In over 20 years in the computer business, we have learned to set proper expectations before providing any products or services. The computer industry is unique because of the complex integration of hardware, operating systems, software applications, networks, and the Internet. Unlike warranties for appliances and other products, computer warranties do not cover many problems that can occur during a warranty period. By signing our Terms & Conditions and Return Policy, you acknowledge that you understand how we bill, for what services, our payment terms, and what choices you have to engage us.

  Chemung Computer has been providing technology services since 1980. While there are a lot of self-taught "IT Consultants," many of whom work alone and have no backup support, we maintain product and service authorizations that require our technicians and engineers to regularly pass tests. We have over 50 years of combined technical experience in everything from network operating systems to printer repairs. Our certified specialists solve problems and provide solutions better and faster than self-proclaimed ‘experts.’ Our professional services are independent of where you have purchased products, or where you decide to in the future. Many of our clients are surprised to find out that we can match or beat prices from leading PC manufacturers and discount catalogs.

  Contact Rose Ketchum at 800-488-4877 (733-8550 local) extension 114 or e-mail rose@chemung.com for more information.

  ---

  | Service | Directions | Co$tkiller Service Contracts | Office & Corp. |
  | Educational | Governmental | Healthcare | Information | Vendors | Configure a Compaq | Contact Us |
  Copyright © Chemung Computer, Inc Elmira Heights, NY
  Web site by OnLine Image, Inc. Watkins Glen, NY